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JOB TITLE: Choice Community Guide / Housing Specialist Company: Nessley Care, LLCSupervisor’s Title: Director / Owner / CCG (Choice Community Guide) Location: Office and HomeWork hours: 9am – 5:30pm, M-F (Schedule is flexible)
Position Summary:You will be tasked with providing a variety of office and field activities to manage and monitor your individual client case load, to re-house / transition-in-place (adult family homes, assisted living facilities, independent housing) Medicaid patients, performs direct client services, and compiles related documentation, compiling your notes, conducting research, maintaining client records and documents; coordinating meetings/calendars and travel to see and transport client to visit potential housing, shopping, and other required locations, complete special project work as assigned. Position Responsibilities:Choice Community Guide:
Involves orienting all eligible participants to the program and providing housing search and supportive services to promote participants self-sufficiency, integration into the community, and permanency in housing; performing administrative tasks involved in the review and maintenance of a caseload of program participants; summarizing work completed, complete billing form. The principal duties are performed both in a general office environment, your home, and in the field and community where program participants resideEssential FunctionsThis list is not exhaustive and may be supplemented as necessary.1. Using the supplied state assessment for housing barriers of individuals who qualify for our services under the WA Program (Washington Roads) who may be experiencing homelessness; to search for adequate and safe housing.2. Develop a housing procurement, financial, and self-sufficiency case management plan with clients. This shall include intake interview to determine client’s needs, goals, and eligibility.3. Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing.4. Assist participants in locating and securing housing of their choice.5. Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. social worker, landlord, referral source, collaborating agencies, debtors and creditors).6. Serve as an ongoing liaison (while assigned to the case) between social workers, property managers and participants.7. Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.8. Assist in development of and encourage adherence to a personal budget through pro-active housing and budget counseling sessions; assist in finding and applying for payee services; provide budget counseling and education to assist clients in establishing payments plans for bills and past debts and to assist clients in obtaining and maintaining their housing.9. Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency; develop an effective, timely referral network in order to ensure ongoing direction and support as needed.10. Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services.11. Provide pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community, shop with the client and carry in / put away purchased items.12. Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities.13. Maintain accurate daily logs records, monthly outcome reports, and files for each client.14. Transport clients as deemed necessary. Transportation requirements should be limited to viewing potential housing, department of licenses, social security office, social service agencies and other locations deemed necessary by Nessley Care owners.15. Under the direction of the Supervisor, gather employee notes, ensure accuracy of Billing Tracking Form.16. Maintain effective working relationships with employees and customers at all levels within the Roads to Community Living Program. Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requesters, courteously and in a timely manner.• Project Support – typical duties may include business process mapping, creation or maintenance of job procedure manuals, and testing and validation of project data as it relates to Benefits of Nessley Care, LLCDocument Management & Employee Files:• Create and maintain employee personnel and benefits files. Track forms for files, such as performance appraisals, policy acknowledgements, and insurance enrollment forms. Manage bulletin board postings and distribution of compliance and other notifications. Coordinate departmental records retention and purging process.Financial Administration & Support• Prepare, maintain and monitor individual billing for hours worked, maintain ledger of hours worked and complete your weekly billing as instructed. Submit receipts for purchase orders, vendor invoices, submit reimbursement requests for purchases made on client behalf.Required Qualifications:• Bachelor Degree in Sociology or Psychology or higher or four (4) years’ experience working with a disabled person or you as a disabled person.• Five (5) years’ work experience in computerized payroll environment.• Detail oriented, accurate & proven ability to consistently meet schedules & deadlines.• Ability to effectively communicate information to others oral/written.• Ability to apply knowledge to planning, problem solving & being prepared for the unforeseen.• Ability to navigate and understand information technology systems applications.• Ability to effectively develop Excel spreadsheets & work in the other Microsoft applications.• Strong interpersonal skills w/ ability to work collaboratively.• Strong customer service skills.• Aptitude to learn core job processes quickly.• Able to properly handle confidential information.• Able to work in high energy and changing environment.• Able to work outside normal business hours or weekends as needed• Must pass Criminal background check requirements at time of hire and bi-annually• Reliable transportation for independent travel to client homes, community connection/resources, and meetings. • Auto insurance• Valid Washington drivers license • Clean driving record• Must have computer and internet• Ability to work in a home setting with no distractions Desired Qualifications:• Bachelor’s Degree in Social Services or Health Care.• Experience working with those with a disability or general public.
Physical Demands and Work Environment:The physical demands and work environment characteristics described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:• Physical Demands: Required to sit for extended periods of time at a desk/computer terminal. Able to view computer monitor from a reasonable distance. Able to lift 25 pounds.• Work Environment: Working from own home office and in the field (WA State employees only)Please note that at the time a candidate is made a job offer, the candidate will be subject to a background check.
COMPENSATION & BENEFITSOut of State: $19.00 - $23.00 (depending on experience) In Washington State: $24.00 - $28.00 (depending on experience) Subcontractor (In Washington State Only): $28.00 - $32.50 (depending on experience)
Benefits include 14 paid leave days, 12 sick days, and 10 paid holidays per year, yearly bonus, agency assist with 70% percentage of medical and dental insurance premiums
TO APPLYRespond to this posting with a cover letter and resume addressed to John and Vanessa Perkins, Nessley Care Owners at jobs.nessleycare@gmail.com
Job Location (In Washington State): Kitsap, Pierce, and Lewis, Mason, and Thurston County, Snohomish, Vancouver, Jefferson, Grays Harbor, Cowlitz Out of State: Anywhere in the U.S.
Position Summary:You will be tasked with providing a variety of office and field activities to manage and monitor your individual client case load, to re-house / transition-in-place (adult family homes, assisted living facilities, independent housing) Medicaid patients, performs direct client services, and compiles related documentation, compiling your notes, conducting research, maintaining client records and documents; coordinating meetings/calendars and travel to see and transport client to visit potential housing, shopping, and other required locations, complete special project work as assigned. Position Responsibilities:Choice Community Guide:
Involves orienting all eligible participants to the program and providing housing search and supportive services to promote participants self-sufficiency, integration into the community, and permanency in housing; performing administrative tasks involved in the review and maintenance of a caseload of program participants; summarizing work completed, complete billing form. The principal duties are performed both in a general office environment, your home, and in the field and community where program participants resideEssential FunctionsThis list is not exhaustive and may be supplemented as necessary.1. Using the supplied state assessment for housing barriers of individuals who qualify for our services under the WA Program (Washington Roads) who may be experiencing homelessness; to search for adequate and safe housing.2. Develop a housing procurement, financial, and self-sufficiency case management plan with clients. This shall include intake interview to determine client’s needs, goals, and eligibility.3. Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing.4. Assist participants in locating and securing housing of their choice.5. Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. social worker, landlord, referral source, collaborating agencies, debtors and creditors).6. Serve as an ongoing liaison (while assigned to the case) between social workers, property managers and participants.7. Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.8. Assist in development of and encourage adherence to a personal budget through pro-active housing and budget counseling sessions; assist in finding and applying for payee services; provide budget counseling and education to assist clients in establishing payments plans for bills and past debts and to assist clients in obtaining and maintaining their housing.9. Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency; develop an effective, timely referral network in order to ensure ongoing direction and support as needed.10. Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services.11. Provide pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community, shop with the client and carry in / put away purchased items.12. Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities.13. Maintain accurate daily logs records, monthly outcome reports, and files for each client.14. Transport clients as deemed necessary. Transportation requirements should be limited to viewing potential housing, department of licenses, social security office, social service agencies and other locations deemed necessary by Nessley Care owners.15. Under the direction of the Supervisor, gather employee notes, ensure accuracy of Billing Tracking Form.16. Maintain effective working relationships with employees and customers at all levels within the Roads to Community Living Program. Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requesters, courteously and in a timely manner.• Project Support – typical duties may include business process mapping, creation or maintenance of job procedure manuals, and testing and validation of project data as it relates to Benefits of Nessley Care, LLCDocument Management & Employee Files:• Create and maintain employee personnel and benefits files. Track forms for files, such as performance appraisals, policy acknowledgements, and insurance enrollment forms. Manage bulletin board postings and distribution of compliance and other notifications. Coordinate departmental records retention and purging process.Financial Administration & Support• Prepare, maintain and monitor individual billing for hours worked, maintain ledger of hours worked and complete your weekly billing as instructed. Submit receipts for purchase orders, vendor invoices, submit reimbursement requests for purchases made on client behalf.Required Qualifications:• Bachelor Degree in Sociology or Psychology or higher or four (4) years’ experience working with a disabled person or you as a disabled person.• Five (5) years’ work experience in computerized payroll environment.• Detail oriented, accurate & proven ability to consistently meet schedules & deadlines.• Ability to effectively communicate information to others oral/written.• Ability to apply knowledge to planning, problem solving & being prepared for the unforeseen.• Ability to navigate and understand information technology systems applications.• Ability to effectively develop Excel spreadsheets & work in the other Microsoft applications.• Strong interpersonal skills w/ ability to work collaboratively.• Strong customer service skills.• Aptitude to learn core job processes quickly.• Able to properly handle confidential information.• Able to work in high energy and changing environment.• Able to work outside normal business hours or weekends as needed• Must pass Criminal background check requirements at time of hire and bi-annually• Reliable transportation for independent travel to client homes, community connection/resources, and meetings. • Auto insurance• Valid Washington drivers license • Clean driving record• Must have computer and internet• Ability to work in a home setting with no distractions Desired Qualifications:• Bachelor’s Degree in Social Services or Health Care.• Experience working with those with a disability or general public.
Physical Demands and Work Environment:The physical demands and work environment characteristics described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:• Physical Demands: Required to sit for extended periods of time at a desk/computer terminal. Able to view computer monitor from a reasonable distance. Able to lift 25 pounds.• Work Environment: Working from own home office and in the field (WA State employees only)Please note that at the time a candidate is made a job offer, the candidate will be subject to a background check.
COMPENSATION & BENEFITSOut of State: $19.00 - $23.00 (depending on experience) In Washington State: $24.00 - $28.00 (depending on experience) Subcontractor (In Washington State Only): $28.00 - $32.50 (depending on experience)
Benefits include 14 paid leave days, 12 sick days, and 10 paid holidays per year, yearly bonus, agency assist with 70% percentage of medical and dental insurance premiums
TO APPLYRespond to this posting with a cover letter and resume addressed to John and Vanessa Perkins, Nessley Care Owners at jobs.nessleycare@gmail.com
Job Location (In Washington State): Kitsap, Pierce, and Lewis, Mason, and Thurston County, Snohomish, Vancouver, Jefferson, Grays Harbor, Cowlitz Out of State: Anywhere in the U.S.